Testimonials

Please describe your experience with us:

Front Desk staff:

Very pleasant.

Ultrasound Technologist:

Very good at explaining the procedure.

Provider/Doctor/Nurse Practitioner:

The Best.

What made you choose us?

Referral.

What symptoms were you experiencing?

Pain - blood flow conditions.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Pain in the foot area. [Post procedure] Not as prominent now. 

What improvements have you seen in your legs?

No cramps.

Please describe your experience with us:

Front Desk staff:

I appreciated their kindness.

Ultrasound Technologist:

Very knowledgeable.

Provider/Doctor/Nurse Practitioner:

Did a good job.

Billing/Patient Account Services:

I appreciated them dealing with my insurance.

Call Center/Patient Service Center:

Very kind.

What made you choose us?

My Dr. Kenneth Tan.

What symptoms were you experiencing?

Soreness in my leg.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

A concern for blood clots. [Now I] feel better. Dr. Gupta assured me there should not be blood clots.

What improvements have you seen in your legs?

Less pain.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I've not visited other vein clinics.

Please describe your experience with us:

Front Desk staff:

Excellent, very friendly.

Ultrasound Technologist:

Excellent, very friendly & kind.

Provider/Doctor/Nurse Practitioner:

Excellent. Very friendly & explains everything.

Billing/Patient Account Services:

Excellent.

Call Center/Patient Service Center:

Excellent.

What made you choose us?

My sister had vein procedures in Overland Park. She was the one who saw your clinic in St. Joe & told me about you..

What symptoms were you experiencing?

Leg got very tired when standing; pain.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

[Now] I can stand for longer periods of time and not be bothered with tired leg.

What improvements have you seen in your legs?

My leg looks 100% better without the veins sticking out & lumps.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

It was an excellent experience for me. I was nervous about the procedure & everyone was so kind. It wasn't as painful as I thought it would be. There is nothing that I can see you need to improve on. You are all a very kind and caring bunch. The best part is when Kati & others served me coffee. That touches your heart . I recommend you to anyone that needs their veins taken care of.

Please describe your experience with us:

Front Desk staff:

Very friendly.

Ultrasound Technologist:

Very informative.

Provider/Doctor/Nurse Practitioner:

Very caring and giving to patients.

What made you choose us?

I was tired of hurting, and one doctor I talked to had the procedure and he was 100% cured.

What symptoms were you experiencing?

Ache, cramping, restless legs.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

I wasn't able to walk very far or sit without hurting. When sitting for a long time, my legs would go crazy. I can't sit for a long time or even go on long road trips without hurting.

What improvements have you seen in your legs?

It has improved my walking where it doesn't hurt. No more pain.

Additional Comments: What did you appreciate? What makes us different than another medical clinic? What could we have done better to exceed your expectations? What changes would you like to see?

[I appreciated] for someone to finally listen to me about how my legs did hurt, and for someone to fix them (legs) so that I can start running again. You've over exceeded my expectations in the care during and after surgeries. I would like for you to keep doing things the way it is done – shows you care for patients that come in.

Please describe your experience with us:

Front Desk staff:

Very friendly and always helpful.

Ultrasound Technologist:

Knowledgeable and super friendly.

Provider/Doctor/Nurse Practitioner:

Very friendly and explains everything.

Billing/Patient Account Services:

Knowledgeable and friendly.

What made you choose us?

A friend works here and set me all up.

What symptoms were you experiencing?

Heaviness, itching, cramping, and swelling.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

My legs would cramp towards the end of the day after being on my feet all day. [After treatment], I can now make it through a 12 hour day without pain.

What improvements have you seen in your legs?

Heaviness seems to be gone and cramping is improving daily.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

The staff was amazing throughout the whole clinic.

Please describe your experience with us:

Front Desk staff:

Friendly, helpful.

Ultrasound Technologist:

Friendly, thorough.

Provider/Doctor/Nurse Practitioner:

Friendly, explained clearly.

What made you choose us?

Saw ad on TV.

What symptoms were you experiencing?

Cramping, slight swelling.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Severe cramping, tired walking stairs. [Now I] can do 14 min. max training no problem.

What improvements have you seen in your legs?

Not tired.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

[You] took time to explain things in detail. [The procedure] was almost painless. Glad I had it done.

Please describe your experience with us:

Front Desk staff:

Very friendly and helpful.

Ultrasound Technologist:

Very thorough.

Provider/Doctor/Nurse Practitioner:

Friendly, thorough, great at explaining things.

Billing/Patient Account Services:

Wonderful.

Call Center/Patient Service Center:

Very polite and understanding.

What made you choose us?

I was looking for a vein clinic and saw Dr. Gupta's name associated with Alsara & so decided to come here.

What symptoms were you experiencing?

Cramping and muscle spasms in the left leg. Some very painful, some just annoying.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Disturbed sleep every night. Had to get up to walk off the large upper leg cramps & sometimes the cramps in my calf several times a night. Haven't had one that painful since [treatment].

What improvements have you seen in your legs?

Less cramping - none that prevent sleep.

Please describe your experience with us:

Front Desk staff:

Warm welcome and assistance with signing in.

Ultrasound Technologist:

Very friendly and explained the proceeding in a friendly way.

Provider/Doctor/Nurse Practitioner:

All were friendly & made me comfortable.

Billing/Patient Account Services:

They took care of all necessary to let me know.

Call Center/Patient Service Center:

Very welcoming & friendly.

What made you choose us?

My daughter picked up a brochure showing some of the problems I was having.

What symptoms were you experiencing?

Ulcer on one leg, tiredness, heaviness in legs, cramps, sore feet.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Sore, achy, hard to get into cars & step up on curbs. I couldn't walk very far to buy groceries or any shopping. [Now], I feel a lot lighter in my legs & feet. I can shop & not be exhausted.

What improvements have you seen in your legs?

Just feels weightless and no cramping.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

I appreciated the feeling of family and friendship from the moment on entering the clinic. All the smiling faces and Dr. Gupta took enough time to explain what needed to be done in terms that an elderly lady could understand. I can't think of a thing that needs to be changed.

Please describe your experience with us:

Front Desk staff:

Always polite & helpful.

Ultrasound Technologist:

Very good - explains & answers questions.

Provider/Doctor/Nurse Practitioner:

Dr. Gupta is a very kind, professional with his patients [who are] always put first.

Billing/Patient Account Services:

Very good.

Call Center/Patient Service Center:

Very good.

What made you choose us?

Went to Dr. Gupta's seminar. Very informative.

What symptoms were you experiencing?

Itching, pigmented skin, some swelling [in legs].

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Less swelling, pigmented areas more feathered, still some itching.

What improvements have you seen in your legs?

See previous answer.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

Excellent Dr. Gupta & staff always looking out for the best interest of the patient. Friendly & very helpful to answer any questions. Dr. Gupta takes his time with you and explains procedures in a "down to earth" fashion. Very caring!.

Please describe your experience with us:

Front Desk staff:

Very friendly and excellent service provider.

Ultrasound Technologist:

Outstanding care and very informative.

Provider/Doctor/Nurse Practitioner:

Very knowledgeable and great communication skills.

Billing/Patient Account Services:

Great.

Call Center/Patient Service Center:

Great.

What made you choose us?

My doctor recommended you.

What symptoms were you experiencing?

Swelling of lower legs and ankles.

How were you affected by your legs previously? What couldn't you do? How has that changed now?

Pain, heaviness, couldn't be on my feet & walk for long periods. [Now], all for the better.

What improvements have you seen in your legs?

Less swelling & tiredness.

Additional Comments: What did you appreciate? What makes us different than other medical clinics? What could we have done better to exceed your expectations? What changes would you like to see?

Very friendly and everything was explained so I could understand it. Great doctor and support staff. A real positive experience.